Laila Khattab

M.Sc. Candidate in Supply Chain Management at Arab Academy
Email: laila.khattab AT outlook.com
LinkedInRésumé


Summary

• M.Sc. candidate in Supply Chain Management at Arab Academy for Science and Technology
• B.Sc. in International Business Management from Sadat Academy for Management Sciences
• Skilled in logistics, supply chain, operation management, simulation and analysis, strategic management, and programming


Experience


Logistics and Customer Experience Associate – Nilefleet Export, LLC – 2021 : Current – Egypt

• Prepare shipping documents, such as quotation offers, invoices, and packing lists
• Deal with international customers from Europe, Africa, and India
• Assist in the management of all company-related logistics
• Coordinate shipment of goods and all shipping documents
• Plan and coordinate the pricing of all our company-offered products

Account Advisor – Raya Customer Experience – 2021 – Egypt

• Ensure that service level agreements are met and maintained
• Respond to customers over the phone and resolve their inquiries
• Own and manage client relationships, e.g. resolving calls efficiently and effectively

Education


M.Sc. Supply Chain Management – Arab Academy for Science and Technology – 2021 : 2023 – Egypt

• Operation Management • Simulation and Analysis • Planning
• Lean Management • Industrial Project Management • Warehouse and Inventory
• Thesis: Enhancing Sustainable Supply Chain Using Agility and Lean Management
• Advisor: Prof. Dr. Emad Habib

B.Sc. International Business Management – Sadat Academy for Management Sciences – 2016 : 2020 – Egypt

• Money and Banking • Managerial Finance • Human Resource Management
• Operations Management • Corporate Accounting • Project Management
• Corporate Finance • Marketing • Information Systems • Data Analysis
• Thesis: Managing Cultural Diversity in Technical Professions
• Advisor: Prof. Dr. Mohammed Sameh


@inproceedings{khattab2020managing,
title     = {Managing Cultural Diversity in Technical Professions},
author    = {Khattab, Laila; Khaled, Alaa},
booktitle = {B.Sc. Thesis, Sadat Academy for Management Sciences},
year      = {2020}
}

Professional Certificates


Supply Chain Operation Management – High Performance Academy (HPA) – Jan 2023 – Egypt

• Define shipping and logistics terminologies
• Explain the importance of shipping and logistics
• Understand the export/import procedures
• Discuss different modes of transportation

Shipping and Logistics Management – High Performance Academy (HPA) – Jun 2022 – Egypt

• Study business-oriented operation processes
• Strategies to achieve a demand-supply balance
• Assess the performance measurements and KPIs of all supply chain activities

Professional Skills


 

Technical

 
Project Management
 
Strategic Management
 
Lean Management
 
Data Analysis
 
Technical Writing
 
Microsoft Office

 

Interpersonal

 
Communication
 
Presentation
 
Leadership
 
Negotiation
 
Self-motivated
 
Self-learning

 

Language

 
Arabic
 
English
 
French

Volunteering Activities


Volunteering Member – Resala Charity – 2022 – Egypt

• Volunteer in charity events
• Participating in developing volunteers’ skills: presentation, writing press releases and public relations
• Help people at Ezbet Khair-Allah by providing a healthy meal weekly
• Aid underprivileged families at Kom Ghorab by providing clothing

Public Relations Officer – Enactus – 2019 – Egypt

• Designing and building info desks for events at the university campus
• Ushering and helping the audience during the events
• Providing help for key speakers, if needed

Contact


Email: laila.khattab AT outlook.com
Address: Cairo, Egypt